Personal Information

Our site operates independently and is not affiliated with any law enforcement agencies or related organizations. We prioritize user privacy and ensure that no data is collected or used against website operators, users, or third parties. We are committed to lawful operations and comply with all legal requirements. Customers must be at least 21 years old to place an order on our site.

Delivery Time

Orders to the USA typically arrive within 2–4 business days, depending on your chosen delivery option. While rare, delays may occur due to customs or postal issues. If your package does not arrive on time, contact our support team with the details, and we will work to resolve the issue as quickly as possible.

Shipping Information

We process and ship orders quickly upon receipt of payment, excluding weekends and holidays. For larger orders, shipments may be split into smaller packages for safety and efficiency. Each package may have different arrival dates. All orders are shipped using trusted couriers like DHL, UPS, FedEx, and EMS to ensure secure and timely delivery.

Order Cancellation

Orders can be canceled within 12 hours of payment confirmation. To cancel, contact us with your name, order ID, and email address. If cancellation is not requested within the specified timeframe, the order will be processed, and no refunds will be issued.

Privacy Policy

All data collected on this site is securely stored in compliance with U.S. regulations. Customer information is protected and will never be shared with third parties, including official organizations, without legal obligation.

Claims & Refund Policy

In the rare event that an order is lost or held at customs, please notify us immediately by email and include any relevant documentation. If your order is not received within 10 business days, contact us to investigate the issue. In cases of loss or seizure, we will work with you to reship the order at no additional cost.

Customs Fees and Regulations

Customers are responsible for any customs duties or fees imposed in their country. It is the buyer’s responsibility to comply with all local laws, regulations, and customs requirements regarding the importation of our products.